I have the same problem. As soon as I click save when trying to export a .mov Zbrush3 crashes.
I have dual monitors but it isn’t any different if I restart the comp with only one.
Windows xp, nvidia 8800gt, 2gb ram, 20gb free hard drive space.
Also a possibly related problem, itunes crashes when trying to update from 7.5 to 7.6, maybe it is a codec thing.
If it is a codec thing then zbrush is not compatible with the latest Quicktime codec because I have the latest codec and I can not export any type of Quicktime from zbrush AT ALL anymore. :rolleyes:
I have no other extra codecs installed on my machine. Just Quicktime and it still crashes every time so I don’t think its a codec conflicting with a different codec either.
Also if its a display driver issue I am guessing its a similar thing. Zbrush must not be 100% fully compatible with the latest Nvidia drivers because I have the latest Nvidia drvier as well.
I just manually updated quicktime and zbrush is still crashing.
hold on hold on… dude!
i was using (sorry to say) a pirated b\version of zbrush 3 when it was released on a machine with 3.2 core2duo 3 Gs of ram and a GTX8800 all on a good intel board. and the same thing ahppend to me then we bought zbrush 3.1 when it was released and it still happend but when i installed the same version on a quadro fx 560 machine it worked fine. and then i curiously tested the older pirated version and even that worked fine on the other machine so my opinion is that test it on another machine. 
Ive tried everything in this thread and still no go.
What I dont understand is that Ive used this feature regularly and never had a problem. Yesterday I went to export a movie, it got to the compression settings and went to change from H.264 when everything froze. Since then the window doesnt even load
[
]
Im assuming this is a codec issue within QT as the only thing Ive done recently was install the .imx codec as well as a few others. But I have now uninstalled them and reinstalled ZB3.1 and QT… and still nothing.
The way I see it is there is a conflict. It used to work fine, now it doesnt so somethings changed… but Im running out of ideas.
This is exactly why we’ve been having difficulty looking for the solution. It’s hard to find a solution when the cause is something that’s A) undefinable and B) not ZBrush.
I agree with coye that this must be a compatibility issue with the latest Quick time.
Lets look at this step by step.
This feature used to work flawless for me as well (and I think others too). Every single time I tried it.
Has anything in zbrush changed? No. A fresh install creates the same problem.
So the only real thing that has changed is Quick time. Since they update their stuff all the time.
Solution. Pixologic needs to release a patch or something to resolve this issue with instability with the latest Quick time.
Would it help to have the windows error report?
Found the answer. Works like a charm.
where is that located. I don’t see that anywhere in the quicktime player.
HOLY CRAP IT WORKS!!!
open quick time then under Edit > Preferences - Quick Time preferences - Advanced - Safe Mode (GDI Only)
turn that on, and IT WORKS! Zbrush will no longer crash!
Oh yeah sorry about that, was different for me too. Wherever the advanced tab is. =)
HOLY CRAP IT WORKS!!!!!!!! open quick time then under Edit > Preferences - Quick Time preferences - Advanced - Safe Mode (GDI Only)
turn that on, and IT WORKS! Zbrush will no longer crash!
man!! hell yeah, that works, thank you so much.
C - Thanks so much - this is a truly remarkable forum. I was about to give up on movie export until I found this solution. Swingin’ ! - B
Thanks - that works!
Thanks very much this has been frustrating us for ages!!!
I’m glad I found this thread. I knew it was something with QT because I have been getting similar crashes in After Effects as well.
Here is my new problem, I knew that Z was going to crash (Actually QT) so I have been saving ZBrush movies instead of exporting them.
When I try to load these movies ZB runs out of memory and crashes on me every time.
The size of my video’s range from 600 megs to 1.4 gigs. (I know you are thinking, dang that is huge no wonder it is crashing.)
The thing is I can be sculpting on my multi million poly model, recording a movie in ZB and recording a video in Camtaia all at the same time no problem. I can even export the ZB movie a that time (When QT wasn’t crashing.) and ZB still works like a champ, it takes a long time to produce the video but it produces it never the less.
But if I load up ZB and just the movie file (no models, nothing but the ZB video files.) it crashes every time.
Something is drastically changing with the memory management when you load a video as opposed to just creating one on the fly.
I have 2 gigs of ram and about 40 gigs of free space on my drive.
Anyone have any suggestions on how to get these videos to load so I can encode them as aQT files?
Thanks for the help!
NickZ.
Hi Nick. What is your compact mem setting at?
It is set to 256 by default. I bumped it up to 4096, and 1024 and 2048.
No luck.
Thanks-Nickz.
funny enough I had the same thing exactly but when trying to export quicktimes out of xsi… and it’s only with the new QT version… :rolleyes: