I’m plenty happy with ZBrush as it is now and have no regrets about the purchase, but in all fairness, the original “Roadmap” post did say it would be released at the end of last year and the original message was altered and is now locked. If there are angry people it would be fair to say that it is in part due to the premature announcement and failure to keep customers informed. On the other hand though, they have been making regular releases that amount to an upgrade. They must have a good reason for the silence. I think there would be fewer backlashes if the powers that be had not gone underground and left their moderators hanging out in the wind with nothing to say. It is not unreasonable to expect them to keep their customers informed. It is unreasonable to expect people to not ask questions when there is nothing but silence. The only way to stop these threads is to answer questions. If they are not willing to answer questions then nobody should be upset if these questions keep popping up.
Javier - I have read all of these threads. They have one thing in common. No answers to reasonable questions. Pixolator seems to have vanished into the ether. Bad marketing ploy. Creates lots of negativity with existing customers. It only takes a moment to make an announcement and when it comes from a respected person it can make an extreme difference in public relations. Everyone appreciates it when the top dog takes the time interact with the customers. In this case it would mean alot to hear an explanation about the failed “Roadmap” from the top. People are very forgiving when they feel like they are not being ignored. “The customer is always right” is the “Roadmap” to success.
