***** ZBrush 4.0 Unleashed!!!

**aurick** · 08-10-10

Originally Posted by Morbius

Thanks for the info, aurick. Not surprising the servers might be just a tad overloaded during a huge release like this.

The info I got was that I would be 'contacted by email' after the problem was resolved, so I'll just wait, rather than keep trying and make things worse for others, right?

I don't see the world coming to an end over this any time soon.

Yes. It sounds like you are one of the people who was able to upgrade fine through the Cleverbridge system, but when their server contacted ours to get a serial number for you our server was overloaded. The Cleverbridge server tries again periodically, then sends your email to you once it gets a serial number successfully.

In your situation, there's nothing to do but wait.

**Morbius** · 08-10-10

Originally Posted by aurick

Yes. It sounds like you are one of the people who was able to upgrade fine through the Cleverbridge system, but when their server contacted ours to get a serial number for you our server was overloaded. The Cleverbridge server tries again periodically, then sends your email to you once it gets a serial number successfully.

In your situation, there's nothing to do but wait.

Great! Thanks for the info! No problem.

"All things come to those who wait" or something like that.

**The Namek** · 08-10-10

yeah they do , just a bit later then the rest ;p

**Morbius** · 08-10-10

I've cultivated patience in my old age.

I'm just a hobbyist, so 'whenever' is fine with me. I'm sure the 'production' folks view it a little differently.

**xeno3d** · 08-10-10

Originally Posted by marcus_civis

The plugins should be downloaded from the Download Center and installed separately.

Thank you sir

**AVBN5000** · 08-10-10

Still havent gotten an email. Waiting patiently. :-) Cant wait to try out all the new techniques and features!!

**Loud_Noises** · 08-10-10

I have managed to get it activated, so I have removed 3.5. The expose button on the right tool bar under poly frame etc is freaky (it is strange to see the jaw, teeth, eyes etc all navigate their way out of the head).

**xeno3d** · 08-10-10

So now that there is shadowbox and clip brushes etc, I am wondering..... is there really a need for a traditional modeling app now? ( Cause I am seriously thinking of offing my modo license now )

**BeatKitano** · 08-10-10

Got hte email, but in place of serial, i got this:

Warning: mysql_connect() [Function.Mysql-Connect]: Can't create UNIX socket (12) in /home/regadmin/public_html/xXCB/config/settings.php on line 13
Unable to connect to database server: Can't create UNIX socket (12)

SHould i contact cleverbridge support, or will this be sorted automaticaly when their server is fixed ?

I can't submit a suport ticket to pixologic:

**MotleyPete** · 08-10-10

@ Aurick

Is there any news on the "The email address provided does not match with the serial key provided at the time of purchase" error?

http://www.zbrushcentral.com/showthread.php?t=92003

This appears to be a different error than most are getting and I have had this problem during the previous upgrade too (back then a support guy said he had to manually enter my details due to a glitch).

If you could look into this I would be most grateful as I have had no response from a support ticket or the support forums.

Thank you.

**wallasaurus** · 08-10-10

Originally Posted by wallasaurus

I am excitedly watching the videos this morning, and something came to my mind.

I have a work license, which will be an upgrade, and I preordered v4 for myself so I have a license not linked to work.

I wonder if the availability for both will be the same? I'm only curious because maybe I am sitting here and could have downloaded my preordered one already. I better go and check my email!

yay email has come - ready to get stuck in now!

Thanks pixo - hope your servers are holding up! It must be like the aurora borealis in the sky there at the moment with all the traffic ;-)

**AVBN5000** · 08-10-10

Yay got the email...but I am at work now...booo

**masterchief** · 08-10-10

the email is from who specifically???

**GladiusRomanus** · 08-10-10

Originally Posted by Pablo_6

I didn't have to when i finally installed 10 minutes ago

Thanks pixologic, i knew you'd come through

YES show us new polypaint features

**GladiusRomanus** · 08-10-10

Originally Posted by danmarell

Thanks aurick. Is there a possibility of getting the polypaint video working in the the features list page? It currently links to the Best render video. I'd really like to see how the polypaint layers works before my download email comes through.

Cheers
Dan

YES show us new polypaint features

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