Hello all - I’ve already put in an official ticket but thought it wise to make a post here.
Sometime between February 25th 2016 and sometime last week (3/20/2016 - or around about there) - something broke on my Windows 10 install.
Before February 25th (the latest .ZTL I opened) I was able to run both 32 and 64bit zbrush perfectly fine (4R7). Recently when I tried to open her up again Zbrush would simply hang at startup and I would be greeted with an infinitely spinning Windows 10 pinwheel. No zbrush UI or any other indication that it’s starting up or running - other than the .exe being visible in the task manager.
While in this suspended and hanging state it consumes about 9% (8.5-9.2 cpu%) of my cpu - 5930k - and 8.4 MB ram. The longest I’ve let it sit this way is about 30 minutes.
I’ve tried
Uninstalling and reinstalling - on the same C drive, as well as different drives.
Deleted all config files found in any branch of my documents or users referencing Zbrush/pixologic
Rolled back Nvidia drivers to before when I couldn’t start the program.
Installing sysinternals process monitor to see if I can spot anything -
Starting the program in safe mode after a reinstall.
The only 3 things that have changed that I had control over was 1. the Installation of Uplay and the division - however I was able to use both the game and the platform for the betas and still use Zbrush
- Update my Nvidia drivers.
I don’t doubt Windows updated itself along the way but it offers me no rollback point to a point before when Zbrush broke.
32GB ram, 980ti, 5930k,
Never had an issue with Zbrush in the past and this “feels” like a windows 10 BS issue. Autodesk programs work fine. Adobe works fine.
Has anyone else run into a recent issue like this?
[edit]
I don’t have a screenshot of the UI because it simply will not load - it just shows my desktop hanging with the blue pinwheel and essentially a “this program has stopped working” hang state - Bringing the Zbrush exe to focus locks up the entire desktop ui unless you ctrl-alt-delete, tab out, or select something else from the toolbar on a second screen.
[2nd edit]
I’ve also manually given full permissions to the 32 bit exe to see if this would help - no dice.