Quote:
Originally Posted by Harmonic
I haven't been able to activate 3.5 or 3.5R2. I just keep getting the activation failed message. Anyone else having trouble? Any suggestions? I have already read and tried everything from the support site. And I have submitted a support ticket and called support, but I thought I would check here just in case. thanks
Quote:
Originally Posted by dfaris
Well It seems I have messed something up. I uninstalled 3.1 and now 3.5R2 will not start. I click it and all I get is a ding and it never opens. Anyone have any ideas?
These are the exact problems I've been experiencing. First, like Harmonic, no matter which of my email addresses I tried during web activation, I'd get this message:The email address provided does not match with the serial key provided at the time of purchase.
Please try again.
I decided to try again again today. But first, I thought I'd come to ZBC to see if anyone had the same problem. Instead, I saw that a 3.5 R2 was available. So as the instructions on the first page of this thread stated, I tried the link in the only email that I've received titled "ZBrush 3.5 for the PC (Upgrade Info)." As others in the thread have already said, it pointed to a page that states "PAGE INVALID" with some text explaining that the link is no longer valid.
Luckily, I was able to find my original download page in Firefox's Downloads window by right-clicking the file and selecting "Go to Download Page." It took me to the page I originally downloaded from with the cleverbridge reference number, download link, and serial number. I downloaded the .zip file again and it contained R2. I looked at the .pdf instructions inside of the zip file for extracting the folder into the proper location. I deleted the original Zbrush 3.5 folder and extracted R2.
Now, as dfaris has said, when I double-click the Zbrush executable, I only get an hour glass and nothing ever happens. Right-clicking Zbrush on on the taskbar does nothing and I have to close the process through the task manager.
Any fixes for these problems that anyone is aware of?
Also, I've been lurking on the forums instead of posting regularly for about 2 years or so now. I'm glad to be back. I've missed you guys.