v1.23 and registration concerns

[chrisd]

Hello Pixologic Team

I use a different computer at home, and at the office, for my work. I have sent in my request for permanent registration for the two systems.

I am somewhat concerned about this change in your licensing, as it limits the flexibility of using your software on multiple computers for my work. I expect to be changing the computers at both locations to newer models within a few months time. It appears I will have to request new serial numbers for each system as I change over to a new one.

I completely respect Pixologic’s desire to protect their software. I am probably in the minority with a need to change computers so frequently. However, I might suggest, offering a dongle option, to those of us with a similar need. I would expect to pay something extra for this, particularly where your software is relatively inexpensive, to cover the cost.

Thanks again for 1.23!

Sincerely,
Chris Dordoni

[Digits]

I agree, when I buy software I expect to be able to use it regardless if I upgrade my system, work on multiple computers etc.. Which I do and I upgrade my hardware fairly regularly. This current licensing seems a bit extreme, please keep us informed of your outcome.

[Stacey]

You can't use it on 2 computers? I need it for work, and for when I bring work home. I can't do that now?

[AzDadBear]

The license agreement says:

2.1 Home Use. You, as the primary user of the computer on which the Software
is installed, may also install the Software on one of your home computers.
However, the Software may not be used on your home computer at the same time
the Software on the primary computer is being used.

So you are allowed at least a work and home computer.

I personally find re-registering for an upgrade annoying. This back and forth email process is very kludgy and in this day and age, one might expect the registration process to be completely automatic and take place instantly online.