Any other way?.

[Karasuando]

Oh well looks like everyone got their 1.5 now?. I know I didn't..very annoying. The feckin Digital River will not see my order, and I suppose I gots to wait a week from them to reply to my mail, to hear that, "your right it does not work...sorry!".

I suppose the way to upgrade to 1.5 is to go win the contest?, or are there other ways?.

Anyone else I could mail instead of Digital River?...I have this week off so I figured I could play with Zbrush but I guess I will have it by monday when im back to work.

[marcomeyer]

Hi Karasuando,

You are right: sometimes Digital River's e-mail assistance can be a nuisance. I remember my "times" with them. The best way is to give them a call (even overseas!) and ask for their assistance. After a few try and errors they will handle your "order" manually and then you might be lucky enough to get their download manager and eventually you will get the file - or not. I was lucky last night: thanks to Pixologic's assistance all worked fine, even at DR's. I wish you luck, too!

Kind regards,
Marco

[Stonecutter]

You should contact Matthew for help...
That's a lot better option, and he was helpful to a lot of people today...(Although I hate to add to his workload)

[Karasuando]

Ok, thanks for the tips.

I'll try it out ;).

[aurick]

If you haven't already, please send me an email. Be sure to include the name and e-mail address that were used to purchase ZBrush, as well as where you purchased through.

Thanks!

[LXIX]

This happened to me too. I called them at like 9pm and the guy on their help desk had me fixed up in 15 minutes.

[Pres]

I had a problem with my download, so I called them from Japan and they took care of it in just a couple of minutes for me. I figured that the price of the call was worth it just to avoid the aggravation of waiting on email.

But if you can get it taken care of here, then that's cool too!

[havran]

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